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The Colostomy Association of Victoria, also known as CAV or COLOVIC, is a not-for-profit, non-government self-help organisation formed in 1959. In partnership with the Department of Human Services and Medicare, our volunteer organisation serves ostomates with empathy and compassion so that they may live dignified, healthy and integrated lives in our community.

One important service our volunteers provide is the management of the monthly order that each member places for stoma appliances and medical pharmaceuticals.

Another important service is our Stomal Therapy Clinic each Wednesday. CAV members can make an appointment for a free 30 minute consultation with our Stomal Therapy Nurse (STN).

All members are welcome to visit us at Block Arcade. Come in to collect your orders, for a consultation with out Stomal Therapy Nurse (STN), or simply come in for a chat and a cuppa!

Important Dates

CHRISTMAS AND NEW YEAR ORDERS

CAV WILL BE OPEN TO SERVE OUR MEMBERS OVER THE HOLIDAY PERIOD, EXCEPT FOR PUBLIC HOLIDAYS.
TO AVOID DELAYS WE SUGGEST THAT YOUR DECEMBER ORDER IS PLACED BEFORE DECEMBER 10, 2017


 

POST ORDERS YOU REQUIRE BEFORE CHRISTMAS
The weeks leading up to Christmas are AUSTRALIA POST’s busiest weeks of the year.
CAV advises that DECEMBER POST ORDERS be with the CAV before midday Wednesday December 6.
We will attempt to have posted all December orders before close of business on Monday December 11,
allowing Australia Post 9 working days to deliver your supplies.
POST ORDERS received after Monday December 11
will be processed in a timely manner and dispatched with Australia Post.

CAV would not expect those parcels to be delivered before early January 2017

 

COLLECT ORDERS YOU REQUIRE BEFORE CHRISTMAS

 

CAV advises that DECEMBER COLLECT ORDERS be with the CAV before midday
Wednesday December 13.  Our policy is “THINK 7” – 7 days from order to collect.
COLLECT ORDERS received after Wednesday December 13 will be processed in a
timely manner and placed on the shelf between Monday December 18 and Friday
December 22.

 

ORDERS RECEIVED AFTER 10am DECEMBER 20, 2017

 

CAV cannot guarantee that any order placed after 10am on Wednesday December 20, 2017
will be available for collection, or dispatched by post until Wednesday January 3, 2018

 


 

ANNUAL FEES WERE DUE JULY 2017– IF NOT YET PAID PLEASE PAY PRIOR TO PLACING YOUR NEXT ORDER
The $50 / $60 fee may be paid prior to the due date.
Please see Membership page for payment details.