Fees

STOMA APPLIANCE SCHEME FINANCIAL YEAR ACCESS FEE
$50  CONCESSION      $60  NON-CONCESSION

Payable directly to the COLOSTOMY ASSOCIATION OF VICTORIA.
Pay this fee to be eligible to place monthly orders for stoma products with the CAV. The CAV will ensure that the SAS monthly and annual entitlement limits set for each product have not been exceeded, then supply, for collection from the CAV premises, products to which each ostomate is entitled. The costs of products and all costs associated with the ordering and collection of supplies are covered by the SAS.

OPTIONAL POSTAGE AND PACKAGING FEES – AUSTRALIA WIDE
$12 for delivery of 1 month’s supply with Australia Post
Consult the CAV for other postage and handling charges.

SUPPLIES DELIVERED TO YOU WITHIN 3 WORKING DAYS
CAV can arrange for your supplies to be couriered. Couriers are arranged by the suppliers, who then invoice the cost of the services to the CAV, so all courier fees are payable to the CAV in advance of supply. A CAV volunteer can determine the costs, arrange payment by credit card and then place the order. This service is not available to remote rural areas.

PAYMENT OPTIONS
CASH at the CAV counter
CREDIT CARD – a $1 fee is applied per $100 transacted.
CHEQUE – made payable to Colostomy Association of Victoria
Commonwealth Bank of Australia  063 001 0090 8831  Use surname as reference

REFUNDS
The SAS ANNUAL FEE is non-refundable. Funds paid to the CAV for PREPAID POST are refundable to the ESTATE of a deceased client, by cheque only and will have GST and a $10 administration fee deducted. A $10 fee for registered postage and handling will be deducted.