Use the secure form below to pay your Stoma Appliance Scheme access fee, postage and handling, or to add credit to your CAV account. Payments are processed by eWAY — your card details are never stored by CAV. Other ways to pay are listed further down this page.
Nothing added yet. Choose an item above and select Add to payment. You can add as many items as you need and pay for them together.
| Stoma Appliance Scheme financial year access fee | Amount |
|---|---|
| Concession | $70.00 |
| Non-concession | $80.00 |
The access fee is non-refundable and must be paid before your first order each financial year. Once it is paid you are eligible to place orders with CAV and have Medicare cover the cost of your prescribed products. If the fee is not paid, CAV cannot process your order through the Stoma Appliance Scheme, because Medicare will not cover the cost of your products.
| Optional handling / Australia Post delivery | Amount |
|---|---|
| One parcel containing a one month SAS supply – max 7kg | $16.00 |
| One parcel containing a two month SAS supply – max 10kg | $25.00 |
Delivery fees apply to Victoria, Tasmania, South Australia, New South Wales and the ACT. Collection from the CAV premises is free of charge. Supplies are delivered within 3 working days.
Pay by online banking or at any branch. Please record the CAV client’s name against the transaction so we can identify your payment.
Allow 3–5 business days to appear on your account.
Please record the CAV client’s name on all cheques and online transactions.
Any amount paid that is more than you owe stays on your CAV account as credit. Credit is applied automatically against future postage and handling fees, and can be applied manually against other costs or donations. You can view your balance at any time in the CAV Member Portal.
Stoma Appliance Scheme access fees are not refundable. Funds paid for handling and parcel delivery may be refundable at the discretion of CAV. A form must be completed to establish the bona fides of the person applying for the refund, and GST, an administration fee, a banking fee and a finance fee may be applied. CAV may not refund prepaid parcel delivery funds where you are transferring to another association.
Donations help us keep our service to ostomates running. Many of our office workers are volunteers, which keeps our costs to members low, but our expenses continue to rise. Any donation is gratefully received, however small.
Donations over $2.00 are tax deductible. A tax receipt will accompany online payments, or can be requested via email. Choose Donation at the top of this page, or contact us on 03 9650 1666.
DVA, State Trustee and TAC clients must provide the following to CAV:
CAV will confirm all data provided with the agency, then confirm ongoing financial arrangements.
Aged care residents must provide the following to CAV:
CAV will confirm all data provided with the facility, then confirm ongoing financial arrangements.
NDIS and Support at Home package recipients are personally responsible for the payment of CAV fees and charges. CAV enters no financial arrangement with any package provider.
For anything relating to payments, contact CAV at info@colovic.org.au or on 03 9650 1666. For payments made inside the Member Portal, contact portal.officer@colovic.org.au.