COLOSTOMY ASSOCIATION OF VICTORIA Inc. – CODE OF CONDUCT
Welcome to the CAV Members Portal. The Colostomy Association of Victoria Inc. provides this service to you subject to the following conditions. If you use this site, you accept these conditions. Please read them carefully.
ELIGIBILITY
This Portal is available to current financial members of the Colostomy Association of Victoria Inc.
PRIVACY
Please review our Privacy Policy, which also governs your visit to our website.
ELECTRONIC COMMUNICATIONS
When you visit our website, use our members portal, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website or our portal. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
YOUR ACCOUNT
If you use this portal, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with the involvement of a parent or guardian. The Colostomy Association of Victoria reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
PRODUCT DESCRIPTIONS
The Colostomy Association of Victoria Inc. does not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by the Colostomy Association of Victoria Inc. is not as described, it is your responsibility to make use of it as you see fit. The Colostomy Association of Victoria is not able to accept returned appliances and suggests donation to a health service provider or another destination of your choosing at your cost.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review The Association’s Members Code of Conduct and Privacy Policy. These policies govern your communication with The Association. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.
ORDER PROCESSING
Orders submitted via the Member Portal will be processed according to our ordering policies and processes as documented on our website under Orders and within the entitlements described in the Stoma Appliance Scheme Operational Guidelines: Stoma Appliance Scheme Operational Guidelines and the Stoma Appliance Scheme schedule: Stoma Appliance Scheme Schedule. By submitting an order through our portal, you agree to us verifying your Medicare information with Services Australia. Where an order requests more than the maximum scheme-funded allowance of any one product or group of products, the order will be adjusted to the maximum scheme-funded allowance. Where an order requests dispatch during a particular month and the maximum scheme-funded allowance has already been issued for that month, dispatch will be carried over to the next available entitlement period for scheme-funded products.
QUESTIONS
Questions regarding our Conditions of Use, Privacy Policy, or other policy-related material can be directed to our support staff through the Contact Us link in our website menu. Or you can email us at info@colovic.org.au.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by the COLOSTOMY ASSOCIATION OF VICTORIA Inc. on an “AS IS” and “AS AVAILABLE” basis. The COLOSTOMY ASSOCIATION OF VICTORIA Inc. makes no representation or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. Use of this site is at your own risk.